Frequently Asked Questions (FAQ)
What does Multiparty Barter mean?
What is a Barter Loop?
A Barter Loop is a proposed or actual group of between 2 and 5 people that may result in a complete set of transactions such that everyone involved gets what they need. You may join as many proposed Barter Loops with your item as you want, and those are now considered Joined Loops specific to you. When all of the other participants of that Joined Loop also join (between 1 and 4 other people), that Joined Loop is now considered a Closed Loop and the other JOined loops are instantly deleted. For the transaction to be complete, all members of the Closed Loop must fulfill their barter obligations, at which time it is considered a Fulfilled Loop.
What happens if I don't receive my good or service?
We hope that never happens, but at some point it probably will.
Can I join more than one Barter Loop at a time?
Yes! With any single item, you can join as many Loops as you like. Those Loops will appear in the Loops section of the App under the Joined Loops tab. You can leave any Loop while it is in the Joined Loop state.
How much does it cost to use HaveNeed?
Free for a while. Eventually, we will charge a small fee for each succesful barter transaction in the public HaveNeed network.
Can I donate my goods and/or services without requiring anything in return?
Absolutely! When listing any Have (good or service) you may choose to make it available for free. Other users may request your item in the app and it is upto you to determine whom you would like to give it to.
Can I cancel my HaveNeed account?
If you no longer wish to maintain an active account with HaveNeed, please contact firstname.lastname@example.org and we will delete your account.
Can I leave a Barter Loop after I've joined it?
You may exit any Joined Loop.
Can I edit a Have or Need after I've posted it?
Once you have posted an item (Have or Need) you may edit its Description field.
Can I delete a Have or Need after I've posted it?
Yes, you can delete a Have or Need at any time up until it is part of a Closed Loop. Once it is in a Closed Loop, you are no longer able to delete the item and are obligated to fulfill the transaction.
Are barter transactions taxable?
Yes. The IRS barter site which is focused on business barter is here:
If I donate goods or services, can I get a tax write-off?
At this time, if the recipient of your donation is a non-profit, you can request a donation form directly from them.
How do I contact support regarding issues or questions related to HaveNeed?
You can either initiate support from within the app or email HaveNeed Cutomer Support at email@example.com
How can I see all of another user's Haves and Needs?
Click on the User's name from any Item from the Home Screen or a Loop Detail screen which will take you to that User's Profile Screen. On the Profile Screen you will see one blue circle with an "h" and another with an "n". Bly clicking on either of the blue circles, you will be taken to a list of that User's active Haves or Needs.
If I have listed an Item in a private group, can I edit it so it is visible to the public?
During our initial launch phase, all users are in private groups and there is no public HaveNeed access, so your posted items are only searchable and put into Loops within your private group.
What if I post a Have but don't know what I Need?
That's OK! If you only post a Have, we will present Loop options to you that will let you know of Items that you could possibly receive in exchange for that Have. If any of the proposed trades make sense to you, you can list the displayed Item as a Need and then join that Loop.
What if I post a Need but don't know what to post as a Have?
That's OK! If you only post a Need - and if it exists as a Have in the system - we will present Loop options to you that will let you know of Items that you could possibly give in exchange for that Need. If any of the proposed trades make sense to you, you can list the displayed Item as a Have and then join that Loop.
What if I find a Need via search, but haven't listed any Haves?
How do I post a Have and/or a Need?
Select the Post icon on the app's bottom menu bar. This will take you to the Post section where you will select whether you want to post a Have or a Need, and whether it is a Good or a Service.
If I have listed an Item in one private group, can I move it to a different private group?
During our initial launch phase, when you post an Item to a specific private group, you may not change that Item's group association. If you are a member of more than one private group during this phase and need to move an item to another group, please delete the Item and re-post it to the other group.